Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steve

Steve

October 31, 2024

5  out of  5
rating by Steve
"Emily was very prompt and helpful in sending us an insurance binder for a vehicle. This agency is always very courteous and professional when we need something."
We responded:
"Thank you Steve for the kudos for Emily! We agree and we value your business!"
Profile photo of Caroline Jacky

Caroline Jacky

October 25, 2024

1  out of  5
rating by Caroline Jacky
"RUN!! FIND SOMEONE ELSE!! The reviews on shocking - I bet they delete the bad reviews. Emily is the worst, she’s given my partner a miserable experience. He’s already signed a policy with them and they keep coming back saying he owes them money for various reasons. First they said that he owed money when he added me to the insurance policy because I was in a car accident. I wasn’t, it was rodent damage to my engine. But we had to jump through hoops and produce documentation just to prove they had it wrong all along. Now they’re saying the money he owes has nothing to do with my claim, and is actually because his insurance score isn’t what they expected? He literally has a perfect record. This place is a scam full of red flags. I can’t wait to see the laughable response and excuses they try to make in response to this review. We’re finding someone else. ✌️"
We responded:
"Ms. Jacky, let me first apologize that you had such a poor experience. This is indeed unusual at our office, and of course Google does not permit 'bad reviews' from being removed, so your feedback is certainly concerning. Additionally, Emily is a valued team member, receiving compliments from many customers. I will personally investigate the circumstances of your account, which do seem multifaceted, and can therefore require additional evaluation by our underwriters and will surface with any insurance carrier. I would be happy to discuss these items directly if you would please call the office to schedule a time to chat next week. I look forward to talking with you."
Profile photo of Lydia Johnson

Lydia Johnson

October 23, 2024

5  out of  5
rating by Lydia Johnson
"Working with Jessica has been an absolute pleasure! She answered all my crazy questions and made it a very easy experience!!"
We responded:
"I'm so glad to hear this! Thank you for recognizing Jessica and for your business at our agency!"
Profile photo of Wesley John

Wesley John

October 7, 2024

5  out of  5
rating by Wesley John
"Always love calling to change my policy or update it in any way. Jessica is always amazing and I never spend more than 5 minutes on the phone. Wouldn't want to be covered by anyone else!"
We responded:
"John, we're pleased that you are pleased! Thank you for letting us know! We value your business!"
Profile photo of Kenneth Li

Kenneth Li

September 26, 2024

5  out of  5
rating by Kenneth Li
"Jessica was most helpful as I needed a quote for my new property asap. She was quick and very responsive even though my time was limited due to my schedule. So grateful to have Jessica walk me through the whole process. She was wonderful!!"
We responded:
"Thank you Kenneth for recognizing Jessica! We value your business and your feedback."
Profile photo of Alex Colecio

Alex Colecio

September 19, 2024

5  out of  5
rating by Alex Colecio
"Working with Jessica was great. It was a quick and efficient process."
We responded:
"Alex, thank you for your feedback and for your business!"
Profile photo of Ashley Ahlborn

Ashley Ahlborn

September 11, 2024

5  out of  5
rating by Ashley Ahlborn
"Very responsive and helpful!"
We responded:
"Thanks for your feedback Ashley! And we welcome you to our agency!"
Profile photo of Rick Dunn

Rick Dunn

August 17, 2024

5  out of  5
rating by Rick Dunn
"Jessica Estrada from this office has been extremely competent, timely, efficient, and personable. We are buying a home remotely and have needed multiple contact points. Additionally, we are in a short window to close on our home. Jessica has been the perfect agent to serve us in this very challenging process."
We responded:
"Rick, thank you for your detailed and complimentary feedback of Jessica! We are thrilled to have you in our community, as well as with our agency. Would love to meet you in person sometime! Best, Dave & Kate Topolnicki"
Profile photo of Valerie Morris

Valerie Morris

July 23, 2024

5  out of  5
rating by Valerie Morris
"The team here is always so helpful! They’ve been able to help us with unique situations with having a log cabin construction home along other things with car, etc. Great experience!"
We responded:
"Thanks for the review Valerie! We value your business!"
Profile photo of Tyler Warfield

Tyler Warfield

June 26, 2024

5  out of  5
rating by Tyler Warfield
"I have been insured by State Farm for my entire adult life. For the last 10 years, I have worked with the staff out of David Topolnicki's office. Whether it has been Home Owners questions, Auto questions, or even questions outside of my policies, Kate, Catherine, Amanda, and the rest of the staff never fail to go above and beyond and always in the most helpful and friendliest manner! No matter how silly my questions or requests may be!! :). They are a top line group and I would highly recommend them."
We responded:
"That's great to hear Tyler. Thank you for sharing your experience. We value your business and your loyalty!"
Profile photo of David Friedland

David Friedland

June 22, 2024

5  out of  5
rating by David Friedland
"Jessica was a joy to work with. She was pleasant, patient, and efficient."
We responded:
"Thanks David! We appreciate your feedback and the opportunity to earn your business!"
Profile photo of Richard Catto

Richard Catto

June 12, 2024

1  out of  5
rating by Richard Catto
"This guy is rude and is never in the office. Very accusatory and hard to work with!"
We responded:
"I'm sorry, I don't even see your name as a customer, so I'm unsure of where this accusation is coming from."
Profile photo of Monte Cristo

Monte Cristo

June 7, 2024

5  out of  5
rating by Monte Cristo
"The Topolnickis are always very kind and truly want to help you get the best bang for your buck. Their team is truly a reflection of that ethic as they are one of the top rated State Farm offices in the country. You can’t go wrong giving them a visit!"
We responded:
"Thank you for your kind feedback! We appreciate you!"
Profile photo of Randy Akers

Randy Akers

June 3, 2024

5  out of  5
rating by Randy Akers
"I have had Great experiences with all the staff especially Jessica at David’s office. It is rare to see this level of customer focus today and I for one rally appreciate it. If your looking for knowledgeable and professional State Farm representatives I highly recommend this agency"
We responded:
"Randy, we're thrilled with your feedback. Thank you for sharing, and thank you for your business!"
Profile photo of Dave Hinchey

Dave Hinchey

April 25, 2024

5  out of  5
rating by Dave Hinchey
"Excellent job by Jessica helping me sign up for a new policy!"
We responded:
"Thank you Dave for recognizing Jessica! And thank you your business! We are happy to welcome you to State Farm and our agency!"
Profile photo of John Pfannenstein

John Pfannenstein

April 11, 2024

5  out of  5
rating by John Pfannenstein
"Catherine was excellent! She was professional and walked us thought the policy requirements, and was extremely helpful. She is also very pleasant and a pleasure to work with. I recommend her highly - you will be happy you chose to work with her!"
We responded:
"John, thank you for your feedback and kind words about Catherine; she is definitely top notch! We appreciate you bringing your business to our agency!"
Profile photo of mary smith

mary smith

April 5, 2024

5  out of  5
rating by mary smith
"My family has been a client of David Topolnicki's office for many years. Each employee has been super helpful and acted in a quick and professional manner to all needs. Most recently I've been working with Catherine, who is one of the kindest, most patient professionals I've encountered. I am so grateful for this whole office!"
We responded:
"Mary, we so value your business and enjoy working with you and your family. Thank you for your feedback and specifically your kind comments about Catherine!"
Profile photo of James Selenke

James Selenke

March 28, 2024

5  out of  5
rating by James Selenke
"Incredibly accommodating period always pleasant on the phone .Rachel always has been incredibly responsive .Excellent group of people to work with period."
We responded:
"Thank you Jim. We appreciate your comments and your recognition of Rachel, as well as your business with us!"
Profile photo of Dan White

Dan White

March 26, 2024

5  out of  5
rating by Dan White
"I know this may sound old fashioned, but this local office, the responsiveness and availability of the team is truly amazing in a world of phone menus and self-service websites. It truly is nice to have some local and genuine service for simple or complex needs. I highly recommend this branch!"
We responded:
"Thank you Dan for your recommendation of us and for your business. We appreciate you!"
Profile photo of Adam Johnson

Adam Johnson

March 21, 2024

5  out of  5
rating by Adam Johnson
"Great customer service!"
We responded:
"Thanks Adam! We sure appreciate your feedback and Aimee has enjoyed working with you!"
Profile photo of Tony

Tony

March 13, 2024

5  out of  5
rating by Tony
"Excellent customer service and policy coverage for the price. Jess is great!"
We responded:
"Thanks for the feedback Tony, and welcome to the agency! We are happy to have you onboard."
Profile photo of Sharla Broom

Sharla Broom

March 5, 2024

5  out of  5
rating by Sharla Broom
"Reduced my car and condo insurance by $100.00! Highly recommend them!"
We responded:
"Thanks Sharla! Glad to have you as our customer!"
Profile photo of Benjamine kirkendall

Benjamine kirkendall

March 1, 2024

5  out of  5
rating by Benjamine kirkendall
"Jessica was very helpful in saving me money and getting my insurance policy. She was pleasent to work with and she genuinely likes my dog!"
We responded:
"Thanks Benjamine for the kind words and for your business. And yes, we love everyone's pets! #DaveTopDogs #dogsofdavetop"
Profile photo of Jacque Akers

Jacque Akers

February 29, 2024

5  out of  5
rating by Jacque Akers
"Aimee was a huge help and super knowledgeable! Loved working with her. Would definitely recommend giving her the opportunity to discuss insurance needs."
We responded:
"Jacque, thank you for your feedback and your recommendation for Aimee!"
Profile photo of Wild Bill (Sweet William)

Wild Bill (Sweet William)

February 28, 2024

5  out of  5
rating by Wild Bill (Sweet William)
"State Farm has been great. The entire team at Dave's agency in Castle Rock have been a pleasure to work with. Very knowledgeable, fast and have guided me very well through the labyrinth of automobile, RV, Recreational vehicles, as well as Life Insurance. Christine was great, customized a plan with each policy, some things that I was completely unaware of. They care, and they are good at what they do. Highly recommend this awesome team!!!!!"
We responded:
"Thank you Bill! We appreciate your feedback and your recognition of Christine!"